Privacy Policy

This Privacy Policy (“Policy”) explains how Arm Anchor (collectively “”) collects, protects, uses, and discloses your personal information when you use our website. Arm Anchor understands that protecting your privacy is of the utmost importance, and we are committed to treating your personal information (such as name, address, e-mail, telephone number, and credit card information) with the highest degree of care.

How Arm Anchor Gathers Information

Arm Anchor may receive information from its customers and website users in several ways, including information submitted by you on our website or in our stores, and information gathered online by cookies.

Arm Anchor may gather information at

When you visit our site, we may ask you for personally identifiable information so that we can provide you with product, service, or information that you have requested. For example, if you choose to express an opinion in an online forum, respond to user polls, or enter any contests, we may ask you for personally identifiable information. Similarly, when you make a purchase from Arm Anchor, we may ask you for information necessary to process and fulfill your order, including your name, shipping and billing addresses, e-mail address, and credit card or other payment-related information. If you request to sign up for e-mails, SMS text messaging, newsletters or other promotional materials, or if you send an inquiry to one of our Customer Service representatives, we may store a record of your request along with other information allowing us to respond to your inquiry. Finally, our servers track various technical details about your visit, such as your computer’s IP address and the pages that you visited.

Arm Anchor may gather information by cookies.

Cookies are pieces of information that our website transfers to your computer so that Arm Anchor can enhance your shopping experience and tailor our website to your needs. They also assist Arm Anchor by identifying the types of browsers and operating systems used most by our customers, and how visitors found our website (via a search engine, directory, other website, etc.) and move through it. All of this information enables Arm Anchor to improve the website and tailor it to individual customer needs and preferences.

At any time, you can disable the use of cookies in your browser and still have access to most of the information on Arm However, you may not be able to access your account information or make a purchase from the website.

How Arm Anchor secures and protects your personal information

Arm Anchor takes information security very seriously, and protecting your personal information is our top priority. When you place an order at, we make sure that your personal information is safe and secure by using several physical, electronic, and procedural safeguards.  For example, Arm Anchor uses Secure Sockets Layer (SSL) and encryption technology that works with all Internet browsers to provide the highest level of security for online transactions. Arm Anchor also uses McAfee SECURE software to continuously monitor our website for security vulnerabilities, and we display the McAfee SECURE trademark throughout our website to warn potential hackers and reassure our customers that their information is protected. Arm Anchor also has satisfied its requirements under the Payment Card Industry (“PCI”) security standards, which protects your credit card information by ensuring that it is processed, stored, and transmitted in a secure environment.

Arm Anchor uses your personal information to fulfill your orders and requests, and we do not retain your credit card information.

Arm Anchor uses your personal information gathered at Arm and in our stores to fulfill your orders and requests. We do not store your credit card information on any of our databases for future use. Arm Anchor also may combine your information with other information to create aggregate or summary reports, and we may provide data in aggregate form to other parties for marketing, advertising, and other purposes. If Arm Anchor provides information to other parties in aggregate form, we do not disclose any personal information concerning specific customers.

If you are still unsure about the security of your information traveling across the Internet, you can place an order with us by calling our Customer Service Department toll-free at (816) 216-1179 Monday through Friday, between 9:00am and 5:00pm CST.

Arm Anchor protects your email and postal communications.

When visiting our site, you may provide personal information and choose to receive e-mail and/or SMS text updates, invitations, product announcements, or other information from Arm Anchor. We may use a third party e-mail service provider to send e-mail communications from Arm Anchor about our products and services. Arm Anchor requires its third party service providers to use your personal information only for e-mail services requested by Arm Anchor and to keep your information secure and confidential. At any time, you can choose to remove your name from our e-mail list by using the Unsubscribe link at the bottom of each e-mail sent by Arm Anchor.

Arm Anchor complies with the Children’s Online Privacy Protection Act of 1998.

Consistent with the Children’s Online Privacy Protection Act of 1998, Arm Anchor does not knowingly collect personally identifiable information on children under the age of thirteen (13).

How Arm Anchor Shares Information

In order to operate Arm Anchor with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to third party service providers who assist us in processing orders and payments, shipping products, sending catalogs, performing surveys, conducting sweepstakes, sending e-mails and newsletters, and helping us decide whether to extend credit to you via arrangements that we may have with credit card issuers. We have agreements with these third party service providers directing them to protect your privacy by implementing similar security measures and using your information only as authorized by Arm Anchor.

In addition to our service providers, we also may provide information (for example, postal addresses, e-mail address, and telephone numbers) to certain outside companies and marketing partners so they can let our customers know about products or services that might be of interest. If you do not wish to receive such contact, please notify Arm Anchor by using our online form.

How Arm Anchor Handles Legally Required Disclosures

If Arm Anchor receives a subpoena, court order or other legal process requesting your personal information, Arm Anchor may, in its sole discretion, disclose your personal information pursuant to such legal process without providing notice to you.

How Arm Anchor Interacts With Other Websites

Arm Anchor may contain links to other websites that are not under our control, and conversely, other websites that are not under our control may contain links to Arm These websites have their own policies regarding privacy and security, and we encourage you to review such policies while visiting each site. Arm is not responsible for the privacy practices, security, or content of linked websites. Arm Anchor provides these links solely for the convenience of our customers.

What Happens When Arm Anchor Updates Its Privacy and Security Policy

Arm Anchor reserves the right to change its Privacy Policy at any time without notice. We will alert you to these changes by noting the date that this Policy was last updated at the beginning of the Policy. We encourage you to review this Policy from time to time to make sure that you understand how Arm Anchor may gather, secure, and use your personal information. Your continued use of Arm Anchor constitutes your agreement to and acceptance of the Policy and any changes to it.


If you have any questions or comments regarding this Policy, please contact us anytime online or call (816) 216-1179 (Monday through Friday, between 9:00am and 5:00pm CST.

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