Shipping

During checkout, you will be prompted to choose a shipping method for your order. The total shipping charges will automatically compute during checkout prior to the completion of your order. Please note that some heavy or bulk items may offer only one shipping method, but a second method can be used for the other item(s) in your order.

Shipping costs for orders placed on Arm Anchor.com are based on the weight and size of the total order. You will be provided with the total shipping cost for your order during Checkout.

Arm Anchor offers the option to upgrade your shipping method to 2 Day Express or Priority Overnight for faster delivery. If you choose to upgrade your shipping method, your order must be received by 2:00 PM CT or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

Tracking Your Shipments

You can track your package by going to the My Orders page as a registered customer or through Track Your Shipment as a guest. If you are tracking your shipment as a guest, you will need your tracking number from your shipment confirmation and the zip to the shipping address.

If your shipment contains Scheduled Delivery services, you can track your shipment to the specialized delivery carrier’s destination, and the carrier will call you within two (2) business days of the carrier’s receipt of your shipment to schedule an appointment. If you are not contacted by our carrier within two (2) business days, you may contact them directly or call us at (816)216-1179.

Shipping Methods

 Standard Ground (3-5 business days)

Most items can be shipped to the 48 contiguous United States via Standard Ground service. Business days are Monday-Friday, excluding federal holidays within the United States.

2 Day Express (2 business days)

Most items can be shipped to all 50 United States via 2 Day Express service. Business days are Monday-Friday, excluding federal holidays within the United States. Please note orders placed Monday through Friday (excluding Holidays) before 2:00 PM CT will be received within two business days. Any orders placed on the weekends, Holidays, or weekdays after 2:00 PM CT will be received within three business days.

Priority Overnight (1 business day)

Most items may be shipped to all 50 United States via Priority Overnight service. Business days are Monday-Friday, excluding federal holidays within the United States. Please note orders placed Monday through Friday (excluding Holidays) before 2:00 PM CT will be received the next business day. Any orders placed on the weekends, Holidays, or weekdays after 2:00 PM CT will be received within two business days.

Giftcard (3-10 business days)

Gift Cards can be shipped to 50 United States via US Postal Service. You can expect your order to arrive within 3-8 full business days, and for Alaska and Hawaii, within 6-10 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. There is currently no charge to use this service. You can choose to upgrade to 2 Day Express or Priority Overnight at an additional cost. See above for delivery commitments and expectations.

P.O. Boxes (3-10 business days)

Most items may be shipped via US Postal Service, and shipments to P.O. Boxes must use the US Postal Service, and in each case some restrictions apply. Business days are Monday-Friday, excluding federal holidays within the United States.

Some items are too big to ship to a P.O. Box and must be shipped to a street address. Items over 70 lbs or flammable cannot be shipped via US Postal Service at this time.

Military APO / FPO Addresses (3-8 business days)

Most items may be shipped to Military APO/FPO addresses via US Postal Service, but some restrictions apply. Business days are Monday-Friday, excluding federal holidays within the United States.

Due to US Postal Service restrictions, some items cannot be shipped to these Military Addresses.

Scheduled Delivery for Over-sized Boxes (10-21 business days)

Arm Anchor offers Scheduled Delivery shipping via a freight trucking company for certain heavy or bulky items that cannot be shipped via parcel carrier (UPS, FedEx, or USPS). These items will be selected for special delivery services during the checkout process automatically. After entering your shipping information, we will verify if special delivery services are available in your area. Most Oversized Items leave our distribution center within one full business day. Business days are Monday-Friday, excluding federal holidays within the United States. The specialized delivery carrier is not responsible for carrying the item into the building. If your item is heavy and/or bulky, we recommend that you have someone with you to help you bring it inside. The delivery carrier in your area will call you directly to schedule an appointment to make a delivery. Typically, the carrier requires a minimum of a four-hour window for the delivery, and an adult (over 18) must be available to sign for the delivery.

Note that Scheduled Delivery service is not available for P.O. Box addresses, and APO/FPO addresses.

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